Error: could not complete your request because photoshop was unable to parse the postscript

Is the file good? Can you process it with other applications? Post  a link to an uploaded copy of the eps file.

Did you generate the file? Is the file a Photoshop eps or an Illustrator eps? Or was it generated in another program?

Michelle

How do you know that the files are good if you have no application the can open them?

Have you opened it before? If not, then I would say the file is corrupt. If it is something that someone sent you or you downloaded from the internet, try downloading it again or talk to the person who sent it to you. Do you have Illustrator? You might try seeing if it will open in Illustrator...

Let us know what happens!

Michelle

If you are unable to open any eps files then I would recommend that you go back to CC17. That way you can keep on working until the issue is fixed. I checked the Fixed Issues page on the Adobe website and didn't find any reference to it. The only other thing that I would suggest is to uninstall and then reinstall the program.

I am having this same problem. I created an EPS file in Illustrator with font outlined. I can then open my own file in photoshop. However, when I share this file with someone else, they are unable to open in photoshop. Receiving the same parsing error. We have tried saving to legacy formats, etc, and it is not working.

Alexandra, Why are you saving as EPS? It is an old and antiquated file format. PDF is the preferred replacement for EPS if you need to share the file with someone who doesn’t own Illustrator.