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1. Re: Error: could not complete your request because photoshop was unable to parse the postscript
JJMack Nov 15, 2017 1:22 PM (in response to lydiam60396256)Is the file good? Can you process it with other applications? Post a link to an uploaded copy of the eps file.
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2. Re: Error: could not complete your request because photoshop was unable to parse the postscript
lydiam60396256 Nov 15, 2017 7:56 PM (in response to JJMack)Yes the file is good. Cannot post link. I do not have other applications that can open it.
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3. Re: Error: could not complete your request because photoshop was unable to parse the postscript
mglush Nov 15, 2017 8:52 PM (in response to lydiam60396256)Did you generate the file? Is the file a Photoshop eps or an Illustrator eps? Or was it generated in another program?
Michelle
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4. Re: Error: could not complete your request because photoshop was unable to parse the postscript
lydiam60396256 Nov 15, 2017 10:29 PM (in response to mglush)I did not generate it. But none of the eps files I have (and have previously opened) will open.
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5. Re: Error: could not complete your request because photoshop was unable to parse the postscript
JJMack Nov 16, 2017 5:07 AM (in response to lydiam60396256)How do you know that the files are good if you have no application the can open them?
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6. Re: Error: could not complete your request because photoshop was unable to parse the postscript
mglush Nov 16, 2017 11:05 AM (in response to lydiam60396256)Have you opened it before? If not, then I would say the file is corrupt. If it is something that someone sent you or you downloaded from the internet, try downloading it again or talk to the person who sent it to you. Do you have Illustrator? You might try seeing if it will open in Illustrator...
Let us know what happens!
Michelle
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7. Re: Error: could not complete your request because photoshop was unable to parse the postscript
lydiam60396256 Nov 16, 2017 8:11 PM (in response to JJMack)I have several eps files that I have opened before. Others are able to open them, but I cannot open ANY eps file.
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8. Re: Error: could not complete your request because photoshop was unable to parse the postscript
lydiam60396256 Nov 16, 2017 8:14 PM (in response to mglush)I do not have illustrator. I used to be able to open eps files (I have several I have opened before) in Photoshop, now it won't. I sent them to a friend and they were able to open the file, so the file is fine. Has something changed in Photoshop? I have the CC2018.
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9. Re: Error: could not complete your request because photoshop was unable to parse the postscript
mglush Nov 16, 2017 9:10 PM (in response to lydiam60396256)1 person found this helpfulIf you are unable to open any eps files then I would recommend that you go back to CC17. That way you can keep on working until the issue is fixed. I checked the Fixed Issues page on the Adobe website and didn't find any reference to it. The only other thing that I would suggest is to uninstall and then reinstall the program.
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10. Re: Error: could not complete your request because photoshop was unable to parse the postscript
alexandraJuniper Dec 13, 2017 12:32 PM (in response to lydiam60396256)I am having this same problem. I created an EPS file in Illustrator with font outlined. I can then open my own file in photoshop. However, when I share this file with someone else, they are unable to open in photoshop. Receiving the same parsing error. We have tried saving to legacy formats, etc, and it is not working.
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11. Re: Error: could not complete your request because photoshop was unable to parse the postscript
Theresa J Dec 13, 2017 8:32 PM (in response to alexandraJuniper)1 person found this helpfulAlexandra, Why are you saving as EPS? It is an old and antiquated file format. PDF is the preferred replacement for EPS if you need to share the file with someone who doesn’t own Illustrator.