2 Replies Latest reply on Jul 30, 2018 9:51 AM by joshb23580417

    Adobe Business Direct



      I know this will go nowhere, but as I have already wasted twenty minutes, I will waste a little more.


      Adobe Business Direct is attempting to shake down businesses by way of harassment. And of course, as the end user I cannot simply cancel my account as there is very little in legitimate competition.


      Corporate Office 408 536-6000 is a complete waste of time and has never heard of this department. They will not be helpful and will hang up on you. A very classy move.


      Please stop calling me and emailing my team asking for more money.


      Thank you, 

        • 1. Re: Adobe Business Direct
          Rajashree Bhattacharya Adobe Employee

          Hi Josh,


          I am from the Social team of Adobe, I got in touch with the concerned department & here is the official response shared by them.


          You may use individual subscription in a business. Adobe Customers can choose any subscription plan from among the various plans (individual, business, enterprise) available https://creative.adobe.com/plans

          Creative Cloud Team licenses do provide management full access to an administrator console that allows one to add, transfer, or revoke licenses as needed. Brief comparison of individual vs team plans is provided here https://creative.adobe.com/plans?plan=team

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          • 2. Re: Adobe Business Direct
            joshb23580417 Level 1



            Business Department working again to move my subscription.


            Good Morning Chase,


            Hope everything’s well at your end.


            Please let us know if you would like to be the primary admin as we need to share the instructions to assign and manage the licenses from admin console and avoid any possible inconvenience.


            Thanks & Regards,

            Ankur Kataria
            Territory Account Manager
            Adobe Business Direct

            Direct: (408) 961 8905

            Toll Free: 866.646.1776 x 37874

            Support: (800) 833-6687 (Mon–Fri)