2 Replies Latest reply on Nov 21, 2017 2:04 AM by wd52

    upgrade from 2015.5 lost plugins, preferences, actions, etc


      I did the upgrade but the CC 2018 is "blank" upon launch. No preferences, plugins, actions, shortcuts etc are there. What a pain.


      I have deleted everything from my disk containing "cc 2018" and I want to start over.


      How do I ensure that plugins, preferences, shortcuts, brushes, actions and ALL the other 1000 hours of customisation is transferred too?


      2017 iMac 27", 4.2 GHz Intel i7, 24 GB RAM, 2 TB Fusion drive (2x 1TB partitions), Radeon Pro 580 with 8 GB vram, MacOS High Sierra 10.13 latest