3 Replies Latest reply on Nov 16, 2017 9:26 AM by AnandSri

    Cannot connect to Adobe update server

    ButterflyQueen

      I am trying to follow a troubleshooting tip from another forum to address a crash issue with my Acrobat Pro. They suggest checking for updates. I try to do this and I get the following message:

       

      Cannot connect to Adobe update server. Please verify that you are connect3ed to the internet and check for updates again. Error:1042

       

      Obviously I am connected to the internet or I would not be able to post to this forum. Can you help ?