0 Replies Latest reply on Nov 16, 2017 5:28 AM by arilds7572342

    ADE cannot open new ebooks after installing new PC

    arilds7572342

      I have bought a new PC - Windows 10. I have downloaded ADE and authorised the PC. I bought a new book and downloaded to PC. ADE cannot open this book. I get the following error message:

       

      "Unable to open "xxxx"(title of book)

      Errors were encountered in this item

      file:///C:/Users/ASK/Downloads/......(details of filename)

       

      Is it Kobo, Adobe or me?