5 Replies Latest reply on Nov 24, 2017 1:06 PM by JJMack

    Desk doesn't open when I push the create button

    williamr31612970

      I open Photoshop , I click on the template type, I click create but no desk , only a properties box. I don't know how to find it , any ideas?

        • 1. Re: Desk doesn't open when I push the create button
          JJMack Most Valuable Participant

          It would be helpful if you would post a screen capture of how Photoshop opens for you so we can see where you see Template Type that you can click on.  It depends on how Photoshop is configures and most likely how Photoshop was last closed as to how Photoshop opens. This is how Photoshop open for me.

          Capture.jpg

          Are you trying to download or have you downloaded some template preset?

          Capture.jpg

          I have never felt the need to download any.

          • 3. Re: Desk doesn't open when I push the create button
            JJMack Most Valuable Participant

            I use Windows and your Mac screen capture IMO is not the best. It looks like you have positioned Photoshop Window off screen below your Mac Application launching bar and Photoshop new document window is on top some other window that seem to be involved with Photoshop CC but is mostly hidden from view.  From the Mac Application menu bar I see Photoshop CC is the current application. However ]I see nothing about any template in your screen capture????  The Create button the way the new document dialog is set should just open a new 3" x 2" 300DPI Photoshop document with a white background layer not any template file ???

            • 4. Re: Desk doesn't open when I push the create button
              williamr31612970 Level 1

              Yes, it has always opened in the past and I could drag and drop a photo into it or open previously created images from the open or open recent tabs. Now it doesn't respond, leaving the photoshop application open but no window at all to work with. Do you have any idea how to make document open?

              • 5. Re: Desk doesn't open when I push the create button
                JJMack Most Valuable Participant

                There is a menu File>Open Recient.  That is different than  recent in new document dialog,  Only new document will open fron the New Document Dialog.

                 

                Menu File>Open Recient is more like Recent in the Start workspace you see when there are document open in photoshop, where you see old documents you recently edited.  That you can select and open.  You can not open old documents in the new document  dialog its recient  tab can only open new documents that are like older document you have reciently edited.  The new document opend can have settings like other document you reciently edited  you selecte the setting via the document thumbnails