3 Replies Latest reply on Dec 22, 2017 4:15 PM by Test Screen Name

    Moved Photoshop CS3 to different region, new serial number not valid


      Hi there!


      After changing computer (Mac), my CS3 asked for activation, which I know is no longer possible. I've obtained the new SN and downloaded the installer following the steps from official sites, but I immediately find the "red mark" when I write it in the prompt at the application startup. After checking many posts and discussions, my only guess is that the installer is sent for Western Europe, which is where I am at present, while the product box was bought many years ago in the USA so maybe they are sending a USA serial number for the product installation. Does anybody know whether this could be the problem? In this case, what solution do I have? This was not a cheap buy. I hope I can still use it despite my having moved somewhere else!


      Thanks beforehand