3 Replies Latest reply on Nov 19, 2017 12:38 PM by ranchosouth

    freezes while working on images

    ranchosouth

      I use Photoshop CC2018 on my Dell Inspiron13 5000 series notebook.Photoshop freezes while working on images. I don't even have option of Ctrl+Alt+Delete.

      On Event Viewer, I see this error message :

      TueColorALS  Initializing component ALSEventManager failed with error -2147023728

       

      Any suggestion what I need to do to fix this issue?

       

      Thanks for any help.