I use Photoshop CC2018 on my Dell Inspiron13 5000 series notebook.Photoshop freezes while working on images. I don't even have option of Ctrl+Alt+Delete.
On Event Viewer, I see this error message :
TueColorALS Initializing component ALSEventManager failed with error -2147023728
Any suggestion what I need to do to fix this issue?
Thanks for any help.
Try resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences
Thanks Derek, I tried that. I was able to finish and save 1 image, then working on a 2. image it froze again.
Is TrueColor software even necessary for Photoshop, or can I uninstall it and see if Photoshop still freezes?