3 Replies Latest reply on Nov 20, 2017 6:16 AM by Benjamin Root

    Unable to properly run Photoshop on graphic tablet after latest Windows Update

    Hedgey

      Following the most recent Windows update, I haven't been able to get Photoshop to work properly on my graphic tablet. Whenever I move the he box beneath the status bar stretches up to the bottom of the canvas, and the main part of the screen won't show anything that I draw. The layer preview will, however, so I know that the screen isn't frozen. Clicking on anything else will work too, it just doesn't show anything that I draw. I also tried experimenting in a different program, so as far as I can tell this is a Photoshop-specific issue.

       

       

      Over the past 3-4 hours, I have tried:

      • Updating Photoshop
      • Uninstalling and reinstalling Photoshop
      • Running Photoshop in compatibility mode
      • Running tablet settings application in compatibility mode
      • Uninstalling and reinstalling tablet drivers
      • Adjusting tablet display settings
      • Updating USB drivers
      • Uninstalling and reinstalling the latest version of Windows 10
      • Attempting to revert to an earlier version of Windows 10
      • Countless Restarts

       

      I'm really not even sure what else to try at this point. The tablet itself (a Parblo Coast10) seems to be in working order, so as far as I can tell the problem is with either Photoshop itself or the latest Windows update.

      Has anyone else had this problem, and if so were you able to fix it? Is it more likely to be an issue with Photoshop, or with the Windows update?