1 Reply Latest reply on Jan 10, 2018 4:07 PM by Adorobat

    Acrobat won't sign the PDF




      For some reason, Acrobat won’t sign the PDF.

      Once I draw a rectangle, I get this massage: “This signature field requires a digital signature identity. Would you like to configure one now?” and pressing “Configure Digital ID” fill the whole document with 50% transparent black with a white pixel in the middle.
      Afterward, only Esc will make the document available again (without the signature).


      I’m working on an up to date Acrobat CC and I tried “Save as other > Reader extended PDF”.
      What should I do?


      Many thanks,


        • 1. Re: Acrobat won't sign the PDF
          Adorobat Adobe Employee

          Hi Amit,


          Sorry for the delay in response.


          Are you still experiencing this issue? If yes, please try the steps given below:

          1- Press Esc button to get back to the pdf.

          2- Click Edit > Preferences > Signatures > Identities & Trusted Certificates > click More.

          3- Click Add ID and follow the steps to create a digital ID. Once finished, relaunch Acrobat and try again. You may refer to the steps given in the following link on how to create a digital id in Acrobat: Digital IDs in Acrobat


          Feel free to update this discussion if you need any help.


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