3 Replies Latest reply on Nov 20, 2017 8:09 AM by williamr95359522

    "Open image" command not effective

    williamr95359522 Level 1

      I have been using Photoshop CC successfully on a laptop for some months. I have now deactivated that and downloaded to an all-in-one (both on Windows 10). Having "developed" the .dng file in Camera Raw, I now find that the "open image" command, which should enable me to deal with the file in Photoshop and end up with a .jpg, just produces a black screen (though the little "background image" layer bar in the bottom right is there). Help! Seems I have now got a later version (judging by the artwork at the beginning) but it seems unlikely there has been any radical change.

      William Rogers