0 Replies Latest reply on Nov 20, 2017 10:56 AM by adama66

    Spinning blue circle: Lightroom CC (Cloud) not signing into my account at startup on Mac HS

    adama66 Level 1

      When launching (starting) the new Lightroom CC I am greeted with a spinning blue circle that will spin forever. When I checked  my account settings under preferences the dialog box indicates that  I am not logged into my account. In order to use the application I have to  sign out of my adobe account using the "Sign Out" menu item in the upper righthand corner of the Lightroom CC menu bar. After I signing back into my Creative Cloud account , Lightroom CC starts up automatically and I am logged in and can use the application.

       

      Should I quit Lightroom CC and restart it, I have to repeat the process (sign out and sign back in).

       

      I don't believe this is how Lightroom CC is supposed to function and it would be nice if there was a fix for this.

       

      Doug