3 Replies Latest reply on Nov 21, 2017 8:29 AM by John T Smith

    Payment update issues with Paypal

    davidw50512

      Hi, I'm sorry if this I frequently asked question.

       

      I had a new debit card issued, which meant the card linked to my Paypal needed to be changed. Creative Cloud wont let me save the updated details, it prompts me to a 'update payment details link' which I do, it then says click save to save these details but nothing happens. They have now ended my subscription until the details are updated.

       

      Please help!!!

       

      Thanks for any info you can give.

       

      David