2 Replies Latest reply on Nov 21, 2017 12:30 PM by John Waller

    Is it possible to convert a LR 6 CC subscription to a LR 5 serial number?


      I'm doing tech support for a friend who recently subscribed to the monthly CC plan for Lightroom 6, only to find out afterwards that none of his computers meet the minimum system requirements, simply because he refuses to upgrade from Windows 7 to Windows 10. But his computers do meet the minimum requirements to run Lightroom 5.7.1. Is there any way to convert the LR 6 CC plan to a serial number to activate the LR 5.7.1, or does he have to cancel his subscription? Any constructive answers would be appreciated.