So, I take it no one has the answer? Is the removal of this functionality a new "feature" of Acrobat DC?
Can I still purchase Acrobat Pro over DC so that my users can retain this functionality?
Does NO ONE have an answer for me? Where do I go for support? Is there a number I can call? This is getting ridiculous.
Hello Nancy, could you please direct me to where I can get some support regarding this issue?
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Sorry for the delayed response and inconvenience caused. As per the description above, you are not able to see the comments in a PDF portfolio, Is that correct?
To get the list of comments in a PDF, please click on Comment panel and look at the Comments List. from right-hand toolbar pane or View>Tools>Comments.
If you are not able to see the comments, it seems that the file is flattened.
Also, navigate to Acrobat's preferences from Edit>Preferences>Commenting, under Pop-up Behaviour, Select all the three checkboxes and click Ok, Close Acrobat and reopen and open the PDF portfolio.
Also, check for any pending updates of Acrobat from help>check for updates, reboot the machine after installing the updates.
Have you checked with any other PDF file? Are you able to see comments in other PDF files?
Is it specific to one PDF or with all the PDF files? What happens when you click on Comments?
Let us know making changes to the settings brings any changes.