0 Replies Latest reply on Nov 22, 2017 4:14 PM by katelynm20023011171897

    Can't open ebook

    katelynm20023011171897

      I am attempting to download an ebook from my public library's OverDrive site.

       

      I have installed Adobe Digital Editions 3.0 and authorized my computer with my Adobe ID.

      When I go to the website, then I download the book as an EPUB eBook and it comes up in my downloads on my computer. However, when I click on it and try to open it, ADE opens but the book doesn't. Instead, I get a pop-up saying:

       

      Unable to download

      Error getting license. License Server Communication Problem:

      E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

       

      Please help!