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Issue opening/installing older Adobe After Effects versions

New Here ,
Nov 24, 2017 Nov 24, 2017

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Hey there!

There's been an issue recently regarding the Adobe After Effects version: CC 2014.2. Now, I've found a file that I would love to work on, but the issue is that it was saved on After Effects CC 2014.2, and I tried many things to open that file.

I tried installing the latest version, I tried installing 2014 versions, I tried installing the correct 2014.2 version, but after so many tries of installing the correct version, it just failed. I simply cannot install the correct version for some reason. Help!

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LEGEND ,
Nov 26, 2017 Nov 26, 2017

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I haven't had any issues installing older versions. What problems are you experiencing when you try to install older versions?

You should be able to import that file into the current version of After Effects (15.0) without difficulty.

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Adobe Employee ,
Dec 19, 2017 Dec 19, 2017

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Hi ItsYeho,

Are you still facing this issue? Would you like assistance from our agents with this problem? Please contact us. Here's how: FAQ: How do I contact Adobe Support?

Thank You,
Kevin

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