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Who is this number: (Number removed by moderator)?

Engaged ,
Nov 24, 2017 Nov 24, 2017

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I have been in contact with my bank and Adobe chat support regarding an odd monthly payment marked "Adobe Creative CL" that dates back some time and does not appear to correspond with any payments to Adobe or my CC bill. TSB said this number was associated with it.

An old thread mentions this number as claimed to be mentioned by an Adobe support number and it is also mentioned as being the Indian head office number for Adobe on this site. TSB has blocked outgoing payments but cannot refund my old payments.

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correct answers 1 Correct answer

Adobe Employee , Nov 24, 2017 Nov 24, 2017

Hi,

I see you have an Adobe account under the same ID as with forums. Under this ID you have an active Creative Cloud subscription.

All the payments that took place under this account are for Creative Cloud. The number shared above is the Adobe Phone support number.

You may also use this link to contact support for help: Contact Customer Care

Let us know if you don't wish to continue with the subscription. You may also use the link to cancel the subscription online:Cancel your Creative Cloud membership.

...

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Adobe Employee ,
Nov 24, 2017 Nov 24, 2017

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Hi,

I see you have an Adobe account under the same ID as with forums. Under this ID you have an active Creative Cloud subscription.

All the payments that took place under this account are for Creative Cloud. The number shared above is the Adobe Phone support number.

You may also use this link to contact support for help: Contact Customer Care

Let us know if you don't wish to continue with the subscription. You may also use the link to cancel the subscription online:Cancel your Creative Cloud membership.

Feel free to update the thread for more questions.

Thanks

Kanika

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