Adobe Draw Lag Time - iPhone X Update

[jimmys42951491]

I’ve been experiencing major lag time between the Apple Pencil and the surface of my iPad Pro ever since the update for the iPhone X. I can’t erase or draw anything because the function won’t keep up with my brush strokes. Projects that normally take me 30 minutes are now taking me hours, even days, to complete.

Is anyone else experiencing this issue? If so, does anyone know when this will be resolved, or if it will be resolved?

-J

[nathk79423099]

Having the same issue: Delay Issue when drawing

[Sue Garibaldi]

jimmys42951491​ and nathk79423099​,

I'm going to check in with the Draw team about this today.

Thanks for the video NathK it was really helpful. I do have a few additional questions for you about it but I'll ask them on that post.

Sue.

[Sue Garibaldi · Accepted solution]

Hi Jimmy.

I spoke with the Draw team and they would like it if you could share a link to the drawing you're having trouble with (I know you said it's a consistent issue so there are probably many drawings, but one should be okay).

Here's how to do that:

Open the drawing you want to share (you should be able to see all your drawing tools).

Tap the Share icon (square with an arrow in the upper nav and choose Share Link to Porject.

Don't post it publicly; instead please direct message that link to me here (tap on my name then Message).

Thanks.

Sue.