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Illustrator can't read .ai files?

New Here ,
Nov 24, 2017 Nov 24, 2017

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This is what appears when I try to open any type of Illustrator file. Does anyone have a fix for this issue? I'm having the same error in Photoshop opening (most) .psd files. It's REALLY annoying and I can't find anything on the internet about this issue either.

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Adobe
Community Expert ,
Nov 24, 2017 Nov 24, 2017

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What version of Illustrator and what OS are you using? Also, have you recently updated either your version of Illustrator or your OS?

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New Here ,
Nov 24, 2017 Nov 24, 2017

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CC 2018 and Windows 10. Both are updated and I haven't updated either between the time that this worked and broke.

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Community Expert ,
Nov 25, 2017 Nov 25, 2017

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Are you sure that your hard drive is working fine and not damaged?

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New Here ,
Nov 25, 2017 Nov 25, 2017

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All of my other files open. I'm only having problems with Adobe software right now.

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Community Expert ,
Nov 25, 2017 Nov 25, 2017

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Is this an image of whole screen or Ai workspace?

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New Here ,
Nov 25, 2017 Nov 25, 2017

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This is just a screenshot of the relevant error message (way too large I know) but there's absolutely nothing else on the rest of the screen so there's no point to sharing that.

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