1 Reply Latest reply on Nov 26, 2017 8:15 AM by DelphiZoa

    NÃO CONSIGO BAIXAR O PHOTOSHOP

    fernandof83880671 Level 1

      EU FIZ A ASSINATURA MAS, QUANDO ENTRO  NO CATÁLOGO DA CREATIVE CLOUD NÃO APARECE A OPÇAO DE BAIXAR, SÓMENTE A DE COMPRAR

        • 1. Re: NÃO CONSIGO BAIXAR O PHOTOSHOP
          DelphiZoa Adobe Community Professional

          Hi Fernandof,

           

          I'm having a little trouble understanding your question (the automatic translation isn't clear). Are you trying to download via the Creative Cloud desktop app? If that is correct and you are not seeing the option to download, there are several things you can try. First, does your computer meet the system requirements for the version of Photoshop you want to install: Photoshop system requirements? Second, have you tried the basic troubleshooting steps for downloading via the desktop app: Troubleshoot Adobe Creative Cloud download and install issues?

           

          If none of that resolves the issue, please post a reply to this discussion letting us know a little more information. What is your operating system and what version of Photoshop are you trying to download? What method are you using to download Photoshop? Do you receive any error messages?