2 Replies Latest reply on Nov 25, 2017 1:43 PM by John Waller

    Can get a refund?

    lorlen

      I downloaded Adobe Elements 2018. As I completed the purchase I noticed that I required 64-bit operation which is not available in Windows 7. I thought I had cancelled the MasterCard payment  when I read that I required 64-bit operating system instead of 32-bit, but apparently I was too late. I now realize that it is all my fault for not reading the warnings carefully.

      I can not install Adobe Elements 2018 because of this. Is it possible to obtain a refund on my MasterCard for this purchase since it can not be installed?

       

      Len