1 Reply Latest reply on Nov 27, 2017 12:12 PM by gener7

    Activation of Photoshop from Adobe Creative Suite (old version 1)

    andrzejs2017

      Long time I purchased the earliest version of Adobe Creative Suite Premium (version 1, according to a lady from Adobe who was not able to help me).  I have been using Illustrator quite regularly (no problems, even after changing my computer quite a few times).  Recently I tried to use Photoshop for the first time (I have it installed on my Windows 7 system along with all the components of the Suite).  However, it asks for an activation and neither "over the Internet" not "over the phone" options do not work.  I contacted Adobe people on the phone and after a 40 minute waiting I was informed that the older versions of the Suite (1 to 3) are no longer supported and they (the Adobe people) are not able to help me.  I was suggested to go to the forum for help - so I am doing it.  Anny suggestion how to activate this?  To make sure, I have a leagaly purchased Suite with the valid serial number (as confirmed by Adobe during my conversation).

       

      Hoping for some hints,

       

      Andrzej