3 Replies Latest reply on Nov 29, 2017 3:43 AM by Bani Verma

    how to renew a subscription to the Creative Cloud for photographers plan (annual)


      On August 9, I subscribed to the Creative Cloud plan for photographers (annual).

      On September 9, $ 9.99 was withdrawn from the card.

      On October 9, the transfer of money did not take place, because there was no money on the card.

      Now I have credited the card with money, but how can I renew the subscription?

      There are no registered products in the personal account.

      On the mail, no messages came about the termination of the subscription.

      What to do?