On August 9, I subscribed to the Creative Cloud plan for photographers (annual).
On September 9, $ 9.99 was withdrawn from the card.
On October 9, the transfer of money did not take place, because there was no money on the card.
Now I have credited the card with money, but how can I renew the subscription?
There are no registered products in the personal account.
On the mail, no messages came about the termination of the subscription.
What to do?