2 Replies Latest reply on Jul 10, 2018 7:53 AM by mihaela.semeniuc

    Photoshop CC 2018: cannot open any file

    jessskelton@yahoo.co.uk

      Preamble: Photoshop CC 2018 19.0 release, Mac OS Sierra (10.12.6)

       

      I'm having a problem opening any files in Photoshop. It returns the error: Cannot open the selected item because the file could not be found.

       

      This applies to old files created using the last version of CC (all my CC apps were recently updated) or files created using the newest version. I tried creating a test file, saving it, closing it and then reopening it and got the same error.

       

      I have completely uninstalled once and used the CC cleaner app to get rid of everything before reinstalling.

       

      Would really appreciate some tips on this one!