You say CC but you posted in the Creative Suites (CS6 and earlier) forum... what do you actually have... CS6 or earlier, or a Cloud subscription?
Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version
I have updated the nVidia driver and restarted the system - same situation, the UI elements, menus and preferences are not displaying.
I have Creative Cloud subscription – please move this post to its respected forum
This may be a problem with a missing typeface, are you using something like Suitcase for font management?
I do have Suitcase as my font management process – what typeface am I missing?
I don't know the names of the default typefaces, but have placed a question in one of the Backroom forums where 'Staff' hang out and hopefully someone there can find out.
For now try switching Suitcase off , reboot and see if it makes a difference. If your Suitcase is connected to a server then it's possible the problem resides there-is anyone else in the company experiencing the problem?
Thanks you Steve – much appreciated!
Can you go to Help> System Info... and copy/paste the results in a reply?
If you quit Ps, disconnect the second monitor, then relaunch Ps does anything change?
Seem some OS core fonts are missing or turn Off by Suitcase. Make sure you are running the latest version of Suitcase.
Disconnected the 2nd monitor and relaunched the program and made no changes in Ps.
I am suspecting this issue may stem from a bad install of Suitcase. I will reinstall suitcase and update suitcase to see if that will remedy the issue. Thanks