document and markups will not print

[leadvilleone]

In Acrobat Pro DC a document with measurements fails to print when selecting "Document and Markups" in the dropdown menu under Comments & Forms. The printing progress window appears and stays at 0% indefinitely. The printer status shows "Spooling" but never progresses.

Selecting "Document" only enables printing without the desired measurements visible. How can I print with the measurements viewable? The preview image in the lower right corner of the print window shows the dimensions when selecting "Document and Markups".

[Adorobat · Accepted solution]

Hi Leadvilleone,

Please try selecting "Print as image" option under Printer's properties and check if that helps. Select your printer under Printer > click Advanced > check the box next to Print as Image > OK

Also, try printing to Adobe PDF printer, does that work?

Have you tried printing from other applications like word/textedit, does that work?

Let us know Acrobat dot version installed on the machine? To check the version: Identify the product and its version for Acrobat and Reader DC

And, the operating system you have on the machine?

Thanks,

Shivam