0 Replies Latest reply on Nov 28, 2017 5:20 PM by henkb29399053

    Bug in Adobe Digital Editions: E_ACT_TOO_MANY_ACTIVATIONS

    henkb29399053

      Hi,

       

      After several activiations and deactivations due to reinstalls of the same Kobo Touch device, I now get the error Maximum Amount of Computers per Id has been reached. Apparently the activations are counted, but the deactivations are not extracted from the count. Now I can't transfer my library books to my device anymore.

       

      As the support page directs I need to contact customer service to reset my account activations and that customer service page directs me to this forum. So please reset my activations as your support suggests, apparently I can't do it myself.

       

      Thanks and hoping for a quick resolution,

       

      Best regards