7 Replies Latest reply on Dec 20, 2017 7:05 AM by peterj26509413

    Photoshop CC2018 crashes when attempting to open any JPG file

    peterj26509413 Level 1

      I recently updated from CC2017 to CC2018. All programs seem to run as they should except Photoshop. It launches fine, but crashes when I try to open a JPG file. All other file formats seem to work fine, and I can create new documents as well.

       

      I sent Adobe my crash report two days ago, but havn't had a reply from them. Can anyone help?

      PS without ability to work with JPGs makes little sense...