1 Reply Latest reply on Nov 29, 2017 11:37 AM by Adorobat

    Adobe Acrobat DC Does Not Launch but starts process? (WIN 7 ENT SP1 / DC 15.20.20038.203716)

    awarpinski

      Adobe Acrobat DC Does Not Launch but starts process.

       

      We are able click on the shortcut, but nothing launches.

       

      Task manager displays the Acrobat.exe process. But the application is not visible.

       

      Ran AcroCleaner and removed, restart, and relaunched the application.  It launched 1 time, and now will not open.

       

      I am unable to find any application log errors in Event Viewer.

       

      Please Advise.