1 Reply Latest reply on Dec 12, 2017 11:08 AM by karic68510376

    Unable to download with message Book returned.  Loan not on record

    williamo38711339

      I have an older Nook.  I have a Mac running Sierra.  I got notice from my library that my book was available through OverDrive.  I downloaded the book successfully to the computer and it reads on the computer.  However, when I transfer it to the Nook, I get the message "This book has been returned.  Loan not on record"  On the computer, there is the 13 day banner across the book in ADE.  I deleted and reloaded ADE without any change.  What should be my next step?  Thanks.