2 Replies Latest reply on Nov 30, 2017 9:11 PM by Derek Cross

    Select And Mask Not Working

    jimsanderson Level 1

      My select and mask in CC2018 is not working.  When I open and try to use, the program freezes and I have to use task manager to shut off Photoshop.  I've read previous post regarding this matter and tried the various remedies.  They haven't worked.  Here is may computer information.

       

      Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64
      Number of Launches: 2
      Operating System: Windows 10 64-bit
      Version: 10 or greater 10.0.16299.15
      System architecture: Intel CPU Family:6, Model:15, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
      Physical processor count: 8
      Logical processor count: 16
      Processor speed: 3200 MHz
      Built-in memory: 130907 MB
      Free memory: 94548 MB
      Memory available to Photoshop: 119389 MB
      Memory used by Photoshop: 80 %

       

       

      Any suggestions would be appreciated.

       

      Thanks,

       

      Jim