1 Reply Latest reply on Nov 30, 2017 8:45 PM by JJMack

    Photoshop CC Program Error

    alexxbelll

      Im so sick of this now, had 3 of your technical guys on this and it is still not fixed, tried updating my graphics drivers and all sorts but still not fixed.

       

      I am on Windows using Photoshop CC.

       

      My graphics card is GeForce GTX 1050 and I was working on a photoshop timeline project (motion graphic).

       

      At the moment I can only go forward in the timeline and not backwards - please help!

       

      Kind Regards,

      Alex

        • 1. Re: Photoshop CC Program Error
          JJMack Most Valuable Participant

          Who do you think you are addressing here. This is a User forum not adobe support. If you provide information about your problem users here may be able to help you resolve your problems.

           

          Supply pertinent information for quicker answers

          • The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
          • Adobe product and version number
          • Operating system and version number
          • The full text of any error message(s)
          • What you were doing when the problem occurred
          • Screenshots of the problem
          • Computer hardware, such as CPU; GPU; amount of RAM; etc.