1 Reply Latest reply on Dec 4, 2017 8:27 AM by Rikk-Flohr

    lightroom not responding

    tammys55213428

      I have restarted computer and lightroom still not open it freezes...

        • 1. Re: lightroom not responding
          Rikk-Flohr Adobe Community Professional

          Greetings,

          Sometimes weird behavior is corrected/cured by resetting the preferences.

          Reset Procedure:

          1. Close Lightroom.

          2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

          3. Overwrite the Preferences when prompted by the dialog.

          4. Close Lightroom.

          5. Restart Lightroom.

          Does the behavior continue after resetting the preferences? If it does, are there any error messages?