4 Replies Latest reply on Sep 21, 2018 6:24 AM by ncampbell44

    Acrobat DC Windows taskbar icon

    kristinj30891832

      For the past several versions, installing Acrobat updates changes the taskbar icon to Paint 3D.  Fixing it requires replacing the Acrobat shortcut in the Windows Programs folder.  Are the Adobe software programmers aware of this issue?

        • 1. Re: Acrobat DC Windows taskbar icon
          Test Screen Name Most Valuable Participant

          It's probably a unique issue to you.

          • 2. Re: Acrobat DC Windows taskbar icon
            urii70591533

            I've got the same problem so I guess it's not unique. Tried to uninstall/install - same paint 3D icon came back. File icons are OK. Just the icon in the start menu / taskbar is corrupted. Tried also cleaning Windows 10 icon cache. Didn't help.

            • 3. Re: Acrobat DC Windows taskbar icon
              Adorobat Adobe Employee

              Hi Kristinj,

               

              As per the issue description mentioned above, you are facing issue with Acrobat DC icon in Windows taskbar, is that correct?

               

              Please try following troubleshooting steps:

              1) Remove, unpin or delete Adobe  Acrobat icon from the Start Menu, the desktop and (if you have it there) from the taskbar.

              2) Go to C: > ProgramData > Microsoft > Windows > Start Menu > Programs .  "Adobe Acrobat DC" with the wrong icon. The that looks like a shortcut. Delete it!.. Close the window.

              3) Go to C: > Program Files (x86) > Adobe > Acrobat DC > Acrobat... and find Acrobat.exe

              4) Right click on Acrobat.exe > Send to > Desktop

              5) Right click again on Acrobat.exe > Pin to Start Menu... and close the window

              6) Right click on Acrobat.exe - shortcut (that you just created on your desktop) > Copy

              7) Go back to: C: > ProgramData > Microsoft > Windows > Start Menu > Programs... and Paste the shortcut here (you need administrator privileges for that)

              8) Rename this shortcut from "Acrobat.exe - shortcut" to "Adobe Acrobat DC"

              9) Close the window

              10) Now if you open any PDF document, the right icon will appear on the taskbar.

               

              Thanks,

              Shivam

              2 people found this helpful
              • 4. Re: Acrobat DC Windows taskbar icon
                ncampbell44

                Definitely not unique.  I thought it probably was, but when I searched "Adobe Acrobat has 3D Paint icon," here it is!  I followed the directions and it works!  Thanks!

                1 person found this helpful