0 Replies Latest reply on Dec 4, 2017 7:55 AM by robertc17074273

    Unable to open book

    robertc17074273 Level 1

      I have two books that used to open fine now neither will.  It says that the files are missing  BUT -

       

      The files are located in the proper location  -- /my digital editions -- .

       

      If I go into the folder and click on it directly  Adobe acrobat pro opens up and tells me the document requires DRM features and asks if I want to open it in Digital Editions.  When I say yes Another dialog box open and says unable to open - Errors were encountered in this item.

       

      This program used to work fine but have not used it in a while.  No changes to the OS or other issues.

       

      Please help.