2 Replies Latest reply on Dec 7, 2017 3:29 PM by Zam Shabeer Thahir

    Prevent "Fill & Sign" entries from flattening

    Zam Shabeer Thahir

      Hi there

       

      I am using Adobe Acrobat Reader DC version 2018.009.20050 on a Mac OS X 10.10.5

       

      When I used the "fill and sign" option to fill in some details, they were editable throughout the day.

       

      But when I opened the pdf the next day, the entries that I made using the "fill and sign" option were flattened and could not be edited.

       

      How do I prevent my entries from flattening.

       

      Any input on this will be appreciated.

       

      Thanks

      Best regards

      Zam

        • 1. Re: Prevent "Fill & Sign" entries from flattening
          Akki_24 Adobe Employee

          Hi ZamShabeerThahir,

           

          As you said, that you have used the "Fill & Sign" tool to make the changes in the document. Did you fill the document and also added signature before saving it?

          Adding signature to the document makes it flatten and you can not make further changes in it.

          Try saving the document- In Acrobat Reader, choose File > Save As or File > Save As Other > Text 

          Check the type of document that you have Right click>Document Properties>Security whether you allowed to make changes or not.

           

          You may refer to help doc - Fix the common issues in fillable forms in Acrobat or Reader

           

          Regards,

          Akanchha

          • 2. Re: Prevent "Fill & Sign" entries from flattening
            Zam Shabeer Thahir Level 1

            Hi Akki_24

             

            Thanks for your response

             

            I only filled the document. I did not add a signature before saving it. I'm not even sure how to do that.

             

            A lot of forums, ask the same question whether I added signature before saving it. But I don't have a reason to add a signature to a form. All I want to do is fill the form and come back to it later to make changes.

             

            When I save as text, it's not a PDF anymore. It can only be opened using notepad or textedit.

             

            It's really strange why Adobe does not let you fill and edit.

             

            Thanks

            Best regards

            Zam