2 Replies Latest reply on Dec 5, 2017 8:40 AM by Colin Holgate

    2018 AN, cannot import AI and PSD images, grayed out

    jennym76915299 Level 1



      I am a student in the middle of taking a final for Animate.


      Adobe logged me out of the CC and when I logged back in, Adobe forced the download of the new versions.


      Now I cannot import an AI or a PSD image, for some reason.


      I also cannot go back to the 2015 version.


      I'm on a Mac.


      Can someone PLEASE help me?


      I am taking a final for a graduate program and have limited time.


      How can I get back to the other version that worked for me?