An unrecoverable error has occurred? What does this mean when i try to start a scan from my Adobe software?
As per the description above, you are not able to scan using the Adobe Acrobat Pro DC, is that correct?
Please refer and try the troubleshooting steps from the following KB doc Troubleshooting tips for scanner issues when using Acrobat
If the issue persists, please share the following details:
Hope this helps and let us know how it goes.