How do I stop Adobe set up box constantly popping up?

[joffd]

Using a Mac with High Sierra and CC.

Over the last couple of weeks - probably after some CC updates - whenever I go to save anything in any app, the following pop-up box appears.

I have, of course, entered my admin password but it still pops up.

What is not clear is what part of Adobe Setup it is wanting to set up!

When I check Activity Monitor it shows this which implies it is linked with Adobe Application Manager.

Why does it pop up even if I am saving a TextEdit file.

It's driving me nuts!

Any help to stop this would be greatly appreciated!

[kglad]

restart your computer and, before opening any adobe program, check the cc desktop app to see if it's trying to install or update something

[joffd]

Yes - I have tried that. All CC apps are up to date and there is nothing to install.

[kglad]

and just to make sure, you are entering your mac (not adobe) password, correct?

[joffd]

Yes, but thanks for checking

[kglad · Accepted solution]

my guess is it's trying to make changes but can't.  i don't know why that would be when no changes are pending.

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html