1 Reply Latest reply on Dec 6, 2017 7:28 AM by kglad

    Activation problem on windows 10

    jalalvand.fatemeh

      Hi,

       

      My adobe creative cloud app went back to trial mode a while ago. I tried all the ways I could find in forums to bring it back, but no luck. Currently, the behaviour is when I sign in to the app, for a few seconds it shows the apps as if there is a valid subscription and then goes to trial mode.

       

      During my attempts to fix this I remove the only activated device from my account, but now when I sign in it doesn't activate the device, so the list in my account remains empty.

       

      Thanks,

      Fatemeh