I filed a bug but don't know how long it will take for a
response. I'm trying to do a demo recording of a PDF in Acrobat
Professional 8.1 at 1024x768. All goes well until I add a form
field to the PDF. The properties box pops open and all seems well
until I click any drop-down menu like Visibility, or Font. at that
point Acrobat crashes and Captivate continues to run fine. What is
causing the crash and how do I stop it?
Don't bate your breath waiting on a response from Adobe. This
is because the Bug Reporting form is largely a one way street.
Don't get me wrong, they do see these. But seldom do they respond.
You would have better luck seeing official support. I believe the
bottom of this page has a link to support. Just in case you are
looking at this via E-Mail, I'll create a link
right here that
should do the same thing.
Thanks Rick, I opened up a support case.. let's see how that
goes. If I had to guess I'd say there is a bug related to the logic
that tells captivate when to switch using full-motion capture on
things like animated drop-downs.
Truth be told, if I pause a recording in Captivate when I'm
about to click a drop-down, it won't crash - then I can resume and
record the click on a drop-down menu and continue on, but this is a
lame work around.