I have Acrobat Professional 12. I filled out some important forms, saved the document, closed, and when I reopened the fields were empty. How can I retrieve information, and what to do next time when I need to fill out forms? Thank you.
There's no such thing as "Acrobat Professional 12". Do you mean Acrobat DC Pro?
At any rate, it's possible there's a script embedded in the file that's causing this, as it's not normal behavior.
It worked! Thank you very much. I appreciate your prompt and expert help.
If the file is editable it should be possible to remove the code that does it, by the way.