Unsupported Format or Damaged File Adobe Premiere Pro CC 2017

[digitaledgz]

I used to never have issues importing videos to Adobe Premiere but as of late I keep getting this error and do not understand how to fix it. I have tried clearing the Media cache, restarting PC, and nothing works. Nothing new has changed on my end and I used to be able to import mov files with no problems but now it is giving the attached error. Can anyone assist in getting this fixed?

Thank you!

[Ann Bens]

FAQ: What information should I provide when ask... | Adobe Community

[Dean_Utian]

A similar discussion has occurred in the thread below.
Project could not be loaded, it may be damaged or contain outdated elements.

From my experience, which perhaps could help you -

I had a problem with Windows Premiere saying the file is damaged when I opened my project file by double clicking it. However, it I opened Premiere first, then opened the file, it worked.

[digitaledgz]

I always open Premiere and open the project that way. I am opening the program and dragging the file over and its giving me the error. I try to do it on File, Import but the same result. Everything was working fine less than a month ago. Not sure what has changed to cause this problem.

[Ann Bens]

Dragging files can cause errors.

Use the Media Browser to ingest footage.

[Jim_Simon]

What camera was used to record the footage?