5 Replies Latest reply on Dec 7, 2017 5:50 PM by Jim_Simon

    Unsupported Format or Damaged File Adobe Premiere Pro CC 2017

    digitaledgz

      I used to never have issues importing videos to Adobe Premiere but as of late I keep getting this error and do not understand how to fix it. I have tried clearing the Media cache, restarting PC, and nothing works. Nothing new has changed on my end and I used to be able to import mov files with no problems but now it is giving the attached error. Can anyone assist in getting this fixed?

       

      Thank you!

       

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