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> I've also tried turning on discretionary ligatures
Unless the Pro version is very different from the Free one, that is not necessary. The Free version only contains regular "liga" ligatures.
Per this recent post: Alternate glyphs not working – can you check what language is set to the text where you try to insert your glyphs?
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I found a solution, you need to turn on World-Ready Paragraph Composer setting within Paragraph or under Preferences > Advanced Type.
Fantastic! Works perfectly! Thank you