Photoshop CC Bluescreen

[frank.uray]

Hi there

I am using a new high-end PC and Photoshop CC does not work on it, always Bluescreen after starting.

PC Configuration:

- Intel i9 Extreme

- 128 GB Memory

- Samsung 960 PRO Sequential (Read/Write 3500 MB/s/2100 MB/s)

- 1 x GeForce GTX 1080 Ti

- 1 x GeForce GTX 1050 Ti

- 6 x 27" Monitors

- Windows 10 64bit english

I have tried to install different versions of drivers, still the same problem.

I have also add settings in "NVIDIA 3D Settings" to make sure Photoshop only uses GTX 1080, still the same problem.

What can I do to make Photoshop running ?

Thanks and best regards

Frank Uray

[Mylenium]

And what does the crash report actually say? Check your event viewer.

Mylenium

[frank.uray]

Hi there

I have just made some more tests on this, I had this situations:

- Photoshop was able to open a file, after closing Photoshop, Lightroom was not starting for about 4 times with crash report.

After a while I was able to start Lightroom and than I started Photoshop and got Bluescreen right away:

PAGE_FAULT_IN_NONPAGED_AREA

- After reboot I started Photoshop and got Bluescreen right away:

WHEA_UNCORRECTABLE_ERROR

EventViewer does not really show explicit error, I got some of these:

"The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000050 (0xfffff80255614680, 0x0000000000000000, 0xfffff80155336166, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 3ebe061d-70ef-479d-a182-b4e9d03d94e5."

"The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID"

Thanks for your help and best regards

Frank Uray

[frank.uray]

Does anybody has an idea what the problem would be ?

Thanks for any comments.

[Guest · Accepted solution]

Hi

I'm not sure if this is related to you but have a look here

Intel 7820x Core CPU (Turbo Boost) and Adobe Photoshop CC BSOD's

Intel 7820x Core CPU BSOD's |Intel Communities

Also check out this

Photoshop graphics processor (GPU) card FAQ

I don't think PS plays well with dual GPU's