1 Reply Latest reply on Dec 10, 2017 4:29 PM by Neox99

    LR CC version 2015.13 Crashing when I delete photo???

    MTMPhotography Level 1

      I am running LR CC version 2015.13 on Windows 10.

       

      Every time I try and delete a photo from my catalog LR crashes. I have been trouble shooting the problem and found that if I turn off my "use graphics processor" option that it will work. This is not ideal I use the graphics processor a lot during editing to speed things up significantly.

       

      My graphics processor is ADM Radeon (TM) R9 270 

       

      I tried to create a new Catalog and that didn't change anything.

       

      Let me know if there is a solution to this problem? Don't really want to turn off my performance to edit.

       

      Thanks

       

       

      SYSTEM SPECS

      ------------------------

      Lightroom version: CC 2015.13 [ 1141928 ]

      License: Creative Cloud

      Operating system: Windows 10

      Version: 10.0

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 3.5 GHz

      Built-in memory: 32719.1 MB

      Real memory available to Lightroom: 32719.1 MB

      Real memory used by Lightroom: 707.0 MB (2.1%)

      Virtual memory used by Lightroom: 989.5 MB

      GDI objects count: 684

      USER objects count: 2144

      Process handles count: 5533

      Memory cache size: 0.0MB / 7923.7MB (0.0%)

      Maximum thread count used by Camera Raw: 5

      Camera Raw SIMD optimization: SSE2,AVX,AVX2

      Camera Raw virtual memory: 188MB / 16359MB (1%)

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1920x1080

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

       

       

      Graphics Processor Info:

      AMD Radeon(TM) R9 270

       

       

      Check OpenGL support: Passed

      Vendor: ATI Technologies Inc.

      Version: 3.3.13476 Core Profile Context 22.19.172.769

      Renderer: AMD Radeon(TM) R9 270

      LanguageVersion: 4.50

       

       

       

       

      Application folder: C:\Program Files\Adobe\Adobe Lightroom

      Library Path: C:\Users\Pictures\Lightroom\LR Catelogue December 10 2017\LR Cat Dec 10 2017\LR Cat Dec 10 2017.lrcat

      Settings Folder: C:\Users\AppData\Roaming\Adobe\Lightroom