SplashScreens for iPhone X stretch

[enricj12878062]

Hi,

I have added Default-375w-812h@3x~iphone.png, and now I the iPhone X works perfect without black borders (important that somebody at adobe at this to the default needed splash screens). But we have a problem the splash screen appears ok, but it stretches for a moment before disappearing.

Anybody know how to solve this?

[pravishtis]

Hi,

Can you please check once with latest AIR 28 Beta (Download Adobe AIR 28 Beta - Adobe Labs). Also, for naming convention of launch images, please follow Launch Images on iOS with Adobe AIR​.

Let us know if you face any issues.

Thanks,

Pravishti | Adobe AIR Engineering

[enricj12878062]

In this naming convention, there is this missing image:

Default-375w-812h@3x~iphone.png

If you don't add this image, black bars appear on the iPhone X.

I'm not able to test it on iPhone X, since we have completed the testing with a company, and I don't have access to the device. Maybe someone has an iPhone X? If not I will try on the next testing.

[pravishtis]

Hi,

For iPhone X, launch images with names Default-812h@3x~iphone.png and Default-Landscape-812h@3x~iphone.png need to be given. Please check once with these image names and let us know if you face any issues.

Thanks,

Pravishti | Adobe AIR Engineering

[enricj12878062]

Yes, I face issues with these images. Unfortunately if you don't add the one I told you before it doesn't work.

[pravishtis]

Hi,

Can you please specify the version of AIRSDK you're using. Also, can you please make sure if you're using launch images with correct sizes i.e. 1125X2436 and 2436x1125.

Thanks,

Pravishti | Adobe AIR Engineering

[enricj12878062]

No problem. The size is 1125x2436 and the AIRSDK is 27

And just to let you know, this problem is common since the solution is posted in another discussions in this forum. I found this image name Default-375w-812h@3x~iphone.png in here , so it is not my issue is a general issue.

[pravishtis]

Hi,

Can you please check once with AIR 28 (Find and download archived versions of Adobe AIR SDK). We have fixed this issue in AIR 28.

The image name that you're using (Default-375w-812h@3x~iphone.png) is incorrect. Please follow the naming convention specified here: Launch Images on iOS with Adobe AIR​.

Thanks,

Pravishti | Adobe AIR Engineering

[enricj12878062]

As I told you, I don't have an iPhone X. As soon as I can (that it will be in quite a long time possibly) I will let you know.

And probably that naming convention works for AIR 28, it doesn't for 27 and 26.

[rewb0rn]

You need to use Air 28 if you want to include a Splash Screen for iPhone X. Air 27 and lower do not support iPhone X on native resolutions.

[builder623]

My app is a Landscape only universal app. I have tested using both Default-812h@3x~iphone.png and Default-Landscape-812h@3x~iphone.png (Using one, the other, and both) using AIR 28 Beta. ****SIMULATOR ONLY*****

Default-812h@3x~iphone.png puts the iPhone X in full screen mode, but also distorts for a split second when launching. When using debug mode in Animate CC the Flash Debugger always pauses during the distortion

var screenwidth: int = Math.max(Capabilities.screenResolutionX, Capabilities.screenResolutionY);

var screenheight: int = Math.min(Capabilities.screenResolutionX, Capabilities.screenResolutionY);

Returns 2436 x 1025

Default-Landscape-812h@3x~iphone.png leave the black bars on the iPhone X. Loads the iPhone 6 Splash

var screenwidth: int = Math.max(Capabilities.screenResolutionX, Capabilities.screenResolutionY);

var screenheight: int = Math.min(Capabilities.screenResolutionX, Capabilities.screenResolutionY);

Returns 2001 x 1025

I have tested on three different AIR apps with 28 beta and the iPhone X splash screen always distorts

[pravishtis]

Hi,

Can you please try giving /Applications/Xcode.app/Contents/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator11.1.sdk/ instead of /Applications/Xcode.app/Contents/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator.sdk/ as platformsdk argument when packaging the application.

Let us know if you still face any issues.

Thanks,

Pravishti | Adobe AIR Engineering

[builder623]

Applications/Xcode.app/Contents/Developer/Platforms/iPhoneSimulator.platform/Developer/S DKs/iPhoneSimulator11.1.sdk/

Does not exist on my machine…. In Xcode 9.2 I chose to have 11.1 installed but it does not appear in the path listed above.

The path only has 11.2

[Colin Holgate]

If you're on 10.13.2 and Xcode 9.2, the equivalent test would be to use:

/Applications/Xcode.app/Contents/Developer/Platforms/iPhoneSimulator.platform/Developer/SDKs/iPhoneSimulator11.2.sdk/

watch out for any spaces the forum puts into the text. Or don't worry, because the invalid input problem still happens!

[builder623]

Thanks,

    That makes sense. I am still on 10.12.6 so I don’t see the invalid input problem.

The stretched splash screen problem is still there using:

/Applications/Xcode.app/Contents/Developer/Platforms/iPhoneSimulator.platform/Developer/SD Ks/iPhoneSimulator11.2.sdk/

[pravishtis]

Hi,

Can you please check once with AIR 28 (Download Adobe AIR SDK). We have fixed this issue in AIR 28.

Let us know in case of any issues.

Thanks,

Pravishti | Adobe AIR Engineering

[tconkling]

Hi - this is affecting my game as well.

- I'm packaging the game with AIR 28.0.0.125 (the latest as of today, January 3).

- I've added two launch images, titled Default-812h@3x~iphone.png, and Default-Landscape-812h@3x~iphone.png

- On the iPhone X, the game launches with the correct splash image, but it appears to switch to the wrong image for a split second after launch. More specifically, it looks like it's taking the landscape image, rotating it by 90 degrees clockwise, and rescaling it to fit portrait mode. The image appears upside-down, and with its aspect ratio swapped.

Here's a dropbox folder containing my two launch images, and a movie of the game launching on an iPhone X. The moment before the launch screen has scaled all the way up, you can see the distorted image:

Dropbox - AIR_iPhoneXLaunchImageIssue

[tconkling]

I've opened a bug for the issue here: Tracker

[tconkling]

I fixed my issue, and it was indeed a user error. I had omitted the ~iphone suffix from my image names (so I was using "Default-812h@3x.png" instead of "Default-812h@3x~iphone.png").

I had to add the ~iphone and ~ipad suffix to *all* launch image file names to have Apple accept the build via iTunesConnect (previous AIR SDKs didn't require this).