There does not seem to be an option to contact support about this.
So, since I do have access here, and it is related to Fotolia, I'll ask, and maybe someone can pass this along to someone who knows.
I got a notice saying my image was accepted.
The image title was a vector I had tried to upload to Fotolia, but was bounced because the jpg was too small. I never submitted it.
This was puzzling, so I went to look at my files.
The most recent accepted image was a different vector which I had submitted, only the keywords and title were the meta data that would belong to the bounced image, IF I had attached it. Which I didn't. The metadata that I DID enter is gone.
Not only is this perplexing and bizarre, I can't correct the title of the image that is now in my portfolio, and it's completely wrong. This is not a design of Native American Pottery in Southwest Style.
How do I fix this?
Now, of course, I'm curious about submitting images with completely inappropriate keywords. If this was accepted with the wrong keywords, what else might be?
My inner brat wants to test it.
I think you have a problem with the software you use to save your pictures and then upload them to FT/AS. I've never had such problems before when uploading my pictures to the agency. Keywords have always been correctly adopted in 5 years of my activity here. Maybe there are special things in Vector programs that you have to consider. I don't know anything about that.
Hopefully, a specialist will speak on this subject.
I was able to get help through Fotolia support. Thanks.