3 Replies Latest reply on Feb 24, 2018 8:28 AM by rainydayw

    photoshop cc 2018 won't open on brand new iMac

    michaelm12570775

      Hi all, today I set up a brand new iMac,  these are the specs incase this matters ( 3.0GHz quad-core 7th-generation Intel Core i5 processor, Turbo Boost up to 3.5GHz, 8GB 2400MHz memory, configurable to 16GB ). Anyway my issue is that I installed creative cloud and downloaded illustrator cc 2018 and photoshop cc 2018. Illustrator opens and works albeit slow for a new machine, however photoshop will not open at all, it bounces a few times on the dock and then says "not responding". I have set up dropbox on the computer which has taken around 350Gb of the HD, could this be the cause? I also installed around 2000 font files would this affect the adobe programs in anyway? I'm very confused.